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blanchard
08-20-2009, 05:37 PM
Hello there,
I've been asked to re-design a website, the potantial customer has already got a website up and running and just wants add more to it and make it look better, now here's my question:

What would be the normal practice?

Would it be to ask them where they have their original website files hotsed and ask them for the username and password so then I could replace the files...

...or

Is it better to start from scratch with a totally new website, domain name and email address?

Best regards
Blanchard

domedia
08-20-2009, 06:14 PM
1. Keep the domain name
2. Keep the email address
3. Replace the website

You want to keep the email and domain because changing them is not part of the redesign project.

blanchard
08-20-2009, 06:32 PM
cheers domedia,
spot on and no I can't beat your Brute

DWcourse
08-20-2009, 07:50 PM
What domedia said and…

From past bad experiences:

1. Make sure you can get the ftp access information.
2. If the current hosting is through the former designer, find out if you can continue using the current server or will need to move to a new host.
3. If you plan to use anything beyond basic html (php, asp, mysql, etc.) make sure the current server supports it.
4. If you will have to change servers, make sure the client has access to the domain registration information. I've run into case where the previous designer actually registered the domain for the client in his own name.

blanchard
08-20-2009, 08:28 PM
What domedia said andů

From past bad experiences:

1. Make sure you can get the ftp access information.
2. If the current hosting is through the former designer, find out if you can continue using the current server or will need to move to a new host.
3. If you plan to use anything beyond basic html (php, asp, mysql, etc.) make sure the current server supports it.
4. If you will have to change servers, make sure the client has access to the domain registration information. I've run into case where the previous designer actually registered the domain for the client in his own name.

Thanks DWcourse,
It's currently through a former designer. Thanks for pointing out number 4 that's a great help.