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student101
07-21-2008, 11:43 AM
Do you maintain your developed sites?

I am the the guy who built your idea, does that mean; I maintain it as well?Surely there is a misconception here.

domedia
07-21-2008, 11:49 AM
Some I do, some I don't :-)

What is the misconception? You lost me there.

student101
07-21-2008, 12:03 PM
The misconception is the person(s) you develop for.
If I develop without a contract, there's no maintenance.

To maintain a site you would or should be paid for it, no?

domedia
07-21-2008, 12:31 PM
The contract would describe the scope of what is to be delivered. Maintenance or extra support would have to be explicitely mentioned. If you do not have an agreement on maintenance, you don't have an agreement on maintenance :-)

If your client is confused, referer him/her to the contract.

This sounds like asking the builder of your house to do free additions after he built your house.

student101
07-21-2008, 12:53 PM
Thank you!
I don't have this problem per say, just making sure that I'm not crazy and 1+1 = 2 not 3
This sounds like asking the builder of your house to do free additions after he built your house.
I had to fix all the things he messed up! literally!

Corrosive
07-21-2008, 01:22 PM
Always make sure you get a watertight maintenance contract with a customer. I charge £30 per hour for updates with a minimum of £30 per session. This soon stops the 'would you just mind changing...?' requests. :wink:

davidj
07-21-2008, 01:33 PM
Ahhh that ol 'Nice to have' List

monitor all Dev time and charge their asses

if they start complaining then just attach the invoice to a hand grenade and post that

DJ top tip!

davidj
07-21-2008, 02:03 PM
1+1 = 2 not 3



when dealing with clients regarding development i am afraid the above equation just wont cut the mustard

here is a more accurate example which describes mathematically the concept of client , developer living in harmony.

3= Śl a1(l)a2(l)P(l)+Śl a1(l)b2(l)P(l)+Śl b1(l)a2(l)P(l)-Śl b1(l)b2(l)P(l)= Śl [a1(l)a2(l)+a(l)b2(l)+b1(l)a2(l)-b1(l)b2(l)]P(l)= 6^20*34/Śl =()

student101
07-27-2008, 10:24 PM
This soon stops the 'would you just mind changing...?' requests. :wink:
Good point, tooooo many of those came my way - NOW, I help them decide before they hang up if they are willing to pay.